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- Cancellations: All cancellations must be made via email or phone within 24 hours after the order has been placed. We reserve the right to cancel your order for any reason we deem necessary, including but not limited to: Failure to provide adequate billing or contact information, Fictitious Information, Invalid or Contradictory billing information, Failure to respond to communication attempts initiated on our behalf, and Excessive or Improper use of discount offers.
- 90-Day Money Back Guarantee: JuliasJewelz.com is confident that our customers will be satisfied with their purchase. In the event that our product doesn't meet your standards or expectations, we encourage you to return it for an exchange or refund in the amount of the cost of the product. Your 90-day return period begins from the moment that you receive your product. We ask that you please allow us 10 BUSINESS DAYS to process your return or exchange request. In the event that a refund must be applied to your credit card, please understand that the actual credit to your card may take up to 3-5 business days to appear on your statement depending on your banking institution.
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